Category: Social Media

Intercom on Onboarding

Onboarding isn’t a metric, it’s an outcome. Onboarding means ensuring as many users as possible become successful ones. This book outlines time-tested thinking that will help your company do exactly that.

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Visualising Facebook

Since the growth of social media, human communication has become much more visual. This book presents a scholarly analysis of the images people post on a regular basis to Facebook. By including hundreds of examples, readers can see for themselves the differences between postings from a village north of London, and those from a small town in Trinidad.

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Twitter Ebook

This book will reveal all you need to know to use Twitter to boost your profile and your business. Every message – or ‘tweet’ – that you send out has the potential to reach even more people. You’ll gain followers and an audience that is all your own.

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How to Present with Twitter and Other Backchannels

Presenting with Twitter can be challenging. Just about every week a new story of a speaker getting roasted on Twitter makes waves in the blogosphere. Mitchell written a free eBook ‘How to present with Twitter (and other backchannels)’ to help you avoid that fate. There’s no sign up required. Just click and read.

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